Frequently Asked Moving Questions

How Soon Should I Call A Moving Company?

If you’re a last minute person, moving is going to be very stressful for you. The earlier you call a moving company the less stressful the entire experience will be.

We recommend contacting a reputable moving company at least eight weeks before your move date. This will give you enough time to organise your move and get everything done that you need to well before your movers arrive.

Should I Get Multiple Quotes?

You may be surprised just how much quotes can vary from company to company. So yes, this is definitely a good idea.

However, bear in mind that you should not be looking for the cheapest quote. As the saying goes, “You get what you pay for”, and a few extra hundred dollars spent with a reputable moving company may save you thousands in broken or lost items.

It is also important to bear in mind that a quote is an estimate only. There is no guarantee the final bill and the quote will match.

How Accurate Are Quotes Then?

The answer depends entirely upon the furniture moving company. If they are well established, experienced and reputable, the quote should be accurate or at least very close. However, if you deal with inexperienced or new companies, you may find the quote and the final cost vary (usually in their favour).

Again, this is why we recommend to only use reputable, well established service providers. Sure, you may pay extra, but the certainty and experience will be well worth it.

When Should I Move?

Unless your relocation is urgent, the best time to move is at the beginning of each month from Monday through Thursday. These are generally the quietest times for most moving companies. It is important to remember that you should never plan your move near major holidays or public events.

How Long Does Moving Take?

Unfortunately there is no certain answer to this question. The amount of time moving can take varies and depends on multiple factors, many of which neither you nor your movers have any control over (such as traffic).

Generally speaking, it will depend on the size of your house and the amount of furniture and goods you have and the distance of your move. The biggest cause of delays when moving house is not ordering enough trucks or men – but a reputable furniture mover should avoid this problem by pre-inspecting your house and belongings first.

Do Furniture Movers Provide Insurance?

Many furniture movers provide transit insurance as part of their service. However, not all companies do which is why it is very important to check with the service provider you are dealing with.

What Should I Do With Fragile Items?

Although fragile goods like china and crockery can be packed and boxed, it may be a good idea to do this yourself. It all comes down to personal preference, but the question you have to ask is – do you really want your fragile goods stored in the truck with everything else?

Although furniture movers are generally careful and do try to store fragile items separate from other heavier items, accidents happen, and people are people, so we recommend moving these goods yourself in your own car.

Should I Leave My Clothes In The Chest Of Drawers?

Nothing will frustrate furniture movers more than clothes left in chests of drawers. The reason being is they weight down the furniture and make it extremely difficult to move. Your clothes should be boxed and transported separately.

What Items Can’t Be Moved?

LPG gas bottles and pets cannot be taken by a moving company. The transportation of LPG gas bottles is restricted to freight companies or drivers with a dangerous goods license by law and there are stiff penalties for non-compliance.

Plants, jewellery and extremely valuable items are discretionary. Different companies will have different rules and procedures concerning these items. You should talk to your moving company first about these items.